Country Cascades in the News

Country Cascades Waterpark Resort Announces $14 Million Indoor Waterpark Opening

PIGEON FORGE, Tenn. (November 22, 2024) – Pigeon Forge’s largest waterpark resort just announced more family-fun with the addition of Braxton Beaver’s Shipwreck Bay, an epic 16,000 sq.ft. indoor waterpark. 

Braxton Beaver’s Shipwreck Bay will offer a fully immersive waterpark experience, designed and themed by Country Cascades Waterpark Resorts' very own Forest Friends. At the heart of this water wonderland lies Braxton’s newly discovered shipwreck, featuring a zero-entry splash pad play structure, four thrilling slides, and an array of interactive elements that guarantee a day filled with excitement.

 The waterpark experience wouldn’t be complete without roping and riding adventures with Fracilla Fox, who brings her signature thrill-seeking cowgirl spirit to the experience. Get ready to embark on Fracilla Fox’s Lasso Looper, filled with twists, turns, and special translucent details that add excitement around every corner. Ready to see who’s the fastest in all of Friendship Forest? Jump on Fracilla Fox’s Swirl & Twirl, a dual mat racing slide, and race your friends to the finish line.

 Adding to the waterpark's adventure is the Bayside Lagoon, an expansive activity pool offering basketball, swimming, and exciting games with the Country Cascades activity team. Meanwhile, parents who are looking to unwind can enjoy an oasis of relaxation at the warming spa. 

 “This project is an important part of offering families the best resort experience in Pigeon Forge,” Kay Collier-Pittman, President, said. “This amenity will be included with every stay so we will deliver a tremendous value to the guest.”

All these captivating elements come together under an iconic Tidal Wave Roof. The translucent design ensures a sunny and inviting 80-degree ambiance all year-round. At Country Cascades Waterpark Resort, the joys of summer will never end.

Braxton Beaver’s Shipwreck Bay follows the successful $26 Million reimagining of Country Cascades Waterpark Resort, completed in summer 2023. Guests can now savor five dining experiences, hangout with the dynamic Forest Friends, compete in DuckPin Bowling, VR, and much more at the thrilling arcade, and enjoy a variety of complementary activities, including nightly storytime and dance parties.

For more information, visit CountryCascades.com

Media Contacts:

Pete Smith: Director of Sales & Marketing, pete.smith@smrhotels.com

Ryan Rodriguez: Marketing Strategist, ryan.rodriguez@smrhotels.com

Country Cascades Waterpark Resort Partners with Affirm to Offer Flexible Payment Options

PIGEON FORGE, Tenn. — January, 13, 2024 — Country Cascades Waterpark Resort, the largest resort in Pigeon Forge, Tennessee, is excited to announce a partnership with Affirm, the payment network that empowers consumers and helps merchants drive growth.

The partnership with Affirm allows guests at Country Cascades to enjoy the flexibility of booking their stay and paying over time. Affirm enables eligible visitors to spread the cost of their resort experience into simple, transparent monthly payments with as low as 0% APR, making it easier than ever to create unforgettable memories.

“We believe that everyone should have the opportunity to enjoy the magic of Country Cascades, and with Affirm, we are making it easier than ever for families and friends to create lasting memories in the Great Smoky Mountains,” Nick Miller, Director of Accounting and Development, said. “We look forward to welcoming guests to experience the perfect blend of adventure and relaxation, all while enjoying the added convenience that Affirm brings to the booking process."

How Affirm Transforms the Guest Experience:

• Transparent Financing: Guests can now choose Affirm at checkout and see the exact terms of their payment plan, including the interest rate and the total amount due, without any late or hidden fees.
• Flexibility for Budgeting: Affirm's installment plans provide flexibility for eligible guests, allowing them to manage their budget effectively and enjoy a stay at Country Cascades.
• Seamless Booking Process: The integration with Affirm ensures a seamless and straightforward booking process, enhancing the overall convenience for guests looking to experience the thrill of Country Cascades Waterpark Resort.

Country Cascades Waterpark Resort remains dedicated to creating unforgettable experiences for guests, and the integration with Affirm is a testament to that commitment. Whether guests are seeking a relaxing getaway or an action-packed adventure, the partnership with Affirm ensures that everyone can enjoy the magic of Country Cascades.

For more information or to book your next vacation, visit CountryCascades.com.

Media Contact:

Pete Smith: Sales Director: pete.smith@smrhotels.com

Grace Elliott: Data & Marketing Strategist: grace.elliott@smrhotels.com

Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.

Country Cascades Waterpark Resort Announces $14 Million Indoor Waterpark.

PIGEON FORGE, Tenn. (August 8, 2023) – Pigeon Forge’s largest waterpark resort just announced more family fun with the addition of Braxton Beaver’s Shipwreck Bay, an epic 16,000 sq. ft. indoor waterpark, opening in early 2025.

Braxton Beaver’s Shipwreck Bay will offer a fully immersive indoor waterpark experience, designed and themed by Country Cascades Waterpark Resort’s very own Forest Friends. At the heart of this water wonderland lies Braxton’s newly discovered shipwreck, featuring a zero-entry splash pad play structure, four thrilling slides, and an array of interactive elements that guarantee a day filled with excitement.

The indoor waterpark experience wouldn’t be complete without roping and riding adventures with Fracilla Fox, who brings her signature thrill-seeking cowgirl spirit to the experience at Fracilla Fox’s Water Rodeo. Get ready to embark on Fracilla Fox’s Lasso Looper, filled with twists, turns, and unique translucent details that add excitement around every corner. Ready to see who’s the fastest in all of Friendship Forest? Jump on Fracilla Fox’s Swirl & Twirl, a dual mat racing slide, and race your friends to the finish line.

Adding to the indoor waterpark's adventure is the Bayside Lagoon, an expansive activity pool offering basketball, swimming, and exciting games with the Country Cascades activity team. Meanwhile, parents looking to unwind can enjoy an oasis of relaxation at the warming spa.

“This project is an important part of offering families the best resort experience in Pigeon Forge,” Kay CollierPittman, President, said. “This experience will be included with every stay so that we will deliver tremendous value to our guests.”

All these captivating elements come together under an iconic Tidal Wave Roof. The translucent design ensures a sunny and inviting 80-degree ambiance all year-round. Rain or shine at Country Cascades Waterpark Resort, the joys of summer will never end.

Braxton Beaver’s Shipwreck Bay follows the successful $26 Million reimagining of Country Cascades Waterpark Resort, completed in the summer of 2023. Guests can now savor five dining experiences, hang out with the dynamic Forest Friends, and compete in Duckpin Bowling, Rockwall, and more at the thrilling arcade. Our kid's activity program includes a variety of complementary activities, including a nightly story time and a dance party.

For more information, visit CountryCascades.com.

Media Contacts:

Pete Smith: Director of Sales & Marketing, pete.smith@smrhotels.com

Grace Elliott: Social Media & Brand Specialist, grace.elliott@smrhotels.com

Media Assets

Collier Hospitality Celebrates 55th Year in Tourism with Major Achievement

PIGEON FORGE, Tenn. (August 8, 2023) - Collier Hospitality is pleased to announce the successful completion of their $50 million investment project in Sevier County, marking an impressive milestone in half the proposed time.

The culmination of this transformative investment was realized with the completion of the Country Cascades Waterpark Resort expansion, including its new 91-room River Tower. The development showcases the diligence and vision of the team in creating an unparalleled destination for travelers seeking adventure, relaxation, and lasting memories.

The Country Cascades Waterpark Resort's reimagined destination now includes the addition of new amenities, the introduction of forest characters and our book "Beary Bear Discovers the Treehouse of Imagination," the creation of family-centered accommodations, and the enhancement of existing experiences. These improvements have elevated the resort's offerings to new heights, captivating guests with a stunning waterpark and a wide range of exciting adventures. Guests can enjoy five dining venues, an arcade with Duckpin Bowling and VR, and plenty of complimentary activities, including a nightly story time and a dance party.

"The completion of our $50 million investment project is a proud moment for our family," Kay CollierPittman, President, said. "Since the opening of our family's first hotel in 1968, we have set out to create exceptional properties that showcase our region's natural beauty and charm while providing guests with unforgettable experiences. To accomplish this recent milestone in half the anticipated time, under the leadership of the Collier family's second and third generations, is a testament to the dedication of our entire team."

The successful completion of this investment project highlights Collier Hospitality’s commitment to improve their properties and exceed guest expectations continually. The company's dedication to excellence and ability to deliver on its promises has solidified its position as a leader in the hospitality industry.

In addition to the Country Cascades Waterpark Resort expansion, the $50 million investment project saw significant strides at The Resort at Governor's Crossing and Creekstone Inn. The Resort at Governor's Crossing added 67 more condos with the addition of a third tower in 2019. Most recently, they enhanced their impressive outdoor waterpark with two thrilling waterslides: Rushing River Racer and Rushing River Run. Creekstone Inn received a $10 million refurbishment, proving their commitment to creating peaceful stays along the Little Pigeon River.

Collier Hospitality is focused on the experiences it creates for visitors and the vitality of the Smoky Mountain area through high-quality employment and opportunities. They are further solidifying their commitment to fostering growth in their community as one of the largest employers in Sevier County.

"Our success is a direct result of the incredible dedication and talent of our growing team," Don Collier, Vice-President, said. "They are the cornerstone of our operation, and we value their passion and unwavering enthusiasm. We are blessed to call East Tennessee home and honored to impact our local community."

As the Collier family looks to the future, they remain committed to providing their guests with outstanding accommodations and memorable experiences. They will continue to invest in the Sevier County area, much as Kay Collier-Pittman noted in their 2018 project announcement, "The Collier family believed in Pigeon Forge in 1968, and we believe in the Pigeon Forge area today."

They remain committed to being a premier choice for visitors seeking an exceptional stay in the Great Smoky Mountains.

The $50 Million Investment Project Included:

• The Resort at Governor’s Crossing – Phase 3
• Mountain Valley Vineyards – Production Facility
• Creekstone Inn - Refurbishment
• Country Cascades Waterpark Resort - Refurbishment
• Country Cascades Waterpark Resort – River Tower

For more information, visit CountryCascades.com.

Media Contacts:

Pete Smith: Director of Sales & Marketing, pete.smith@smrhotels.com

Grace Elliott: Social Media & Brand Specialist, grace.elliott@smrhotels.com

Media Assets

Country Cascades Waterpark Resort offers more for families to spend time together

PIGEON FORGE, Tenn. (February 15, 2023) - Located in the heart of Pigeon Forge, Tennessee next door to the Great Smoky Mountains National Park, the newly reimagined Country Cascades Waterpark Resort provides guests with a full-service, mountain modern experience with a unique kid-oriented twist that is all about the family. Centered around their unique Forest Friends, guests are immersed in a story that makes Country Cascades Waterpark Resort more than just a place to stay.

“Country Cascades Waterpark Resort combines all of the highlights of traveling with my children over the past twenty years to put everything families want together into one convenient resort,” said Kay Collier-Pittman, President. “With plenty of activities, tons of interaction, and of course a wide variety of food, families can make memories that will last a lifetime without all of the hassle that can come with vacations. Plus, its not all about the kids there are comfortable spaces for parents as well to make sure the vacation is for everyone.”

Country Cascades Waterpark Resort has plenty of unique offerings and experiences for families to enjoy together. Families can play games and compete against one another in Beary Bear’s Galactic Galaxy Family Arcade, share a meal together at one of our tasty, family-oriented restaurants, or of course get drenched in the Cascades Waterpark. Things really come to life in the evening when the Forest Friends join guests for nightly dance parties, story time, and other interactive activities for families that let families create memories that will last a lifetime.

Entertainment

Friendship Forest Activity Center (Opening Mid-March 2023) - The Friendship Forest Activity Center is home to Camp Country, a buzz of activities and entertainment day and night. Enjoy time with your kids as our Camp Country team offers a variety of crafts, coloring and gaming. Get creative with Draw Alive, an interactive digital art experience where children watch their drawings come to life in a virtual world. The Activity Center is also home to Rowdy Rabbit’s Rock Climb, where your family can experience three levels of difficulty in our two-story climbing terrains – are you brave enough to take the Leap of Faith?

As the sun goes down, our iconic Treehouse Stage is the place to be. Join our Forest friends for nightly meet and greet, a pajama dance party, and story time. There’s always something new to do with a collection of bingo, game shows, and Bear-aoke, our very own kids karaoke hosted by Beary Bear himself.

Beary Bear’s Galactic Galaxy (Opening Mid-March 2023) - Beary Bear’s Galactic Galaxy offers you an arcade experience like no other with endless hours of fun for all ages. It’s truly “Out of This World”. Whether you want to play a little or a lot, grab a reloadable card that gives you access to over 30 games and attractions. Step inside our state-of-the-art VR arena and challenge your family and friends to an array of immersive experiences. Bring your family together as you compete against the clock to master our Space Racer Escape Game. Use your stealth skills to conquer our lazer maze and shoot for the stars to redeem your tickets for lots of great prizes.

Beary Bears Galactic Bowl (Opening Memorial Weekend 2023) - Aim for a strike at Beary Bear’s Galaxy Bowl, six lanes of duck pin bowling. Even better than bowling, enjoy bowling that’s sized for everyone in the family. Still working on your skills? No problem! With duck pin bowling you get three tries each frame. With 20 more games Beary Bears Galactic Bowl adds more fun for everyone.

Dining

Candi’s Candy Kitchen (Opening Mid-March 2023) - Made fresh daily, Candi is in the kitchen whipping up something for every sweet tooth. Watch our candy makers create an array of sweet treats for you and your family. Candi’s Candy Kitchen features gourmet popcorn, freshly made mini donuts, homemade fudge, decadent cupcakes and specialty cookies. Indulge in chocolatey treats from dipped pretzels to chocolate covered cookies to delectable clusters. You can also spoil your family with caramel apples and seasonal treats galore.

ReFuel (Opening Mid-March 2023) - Ordinary people fuel… extraordinary guests “ReFuel”. Whether you’re starting your day, or looking for a late-night snack, ReFuel will help you conquer your vacation. We offer specialty coffees and teas that can be customized to your taste, grab-and-go items, a variety of snacks, and cold drinks for the entire family. Order a hot breakfast sandwich to kickstart your adventure or grab granola bars and chips for that perfect hiking snack. When you need a boost during an exciting day of exploring, shopping, and hiking in the Smoky Mountains, we’ve got you covered … ReFuel.

Granny Cluckets (Opening Memorial Weekend 2023) - Granny is cluckin’ in the kitchen and believe you me, it’s cluckin’ good. No better way to start your day than an all-you-can-eat family style feast. Our giant skillet filled with unlimited bacon, sausage, eggs, biscuits and gravy, breakfast potatoes, and character waffles, will ensure no one leaves Granny’s hungry. A plant-based skillet option is available to accommodate most dietary needs. Coffee, orange juice, and milk included all for the great value of $14.99 for adults and $9.99 for our friends 12 and under.

Scoops (Opening Memorial Weekend 2023) - Let Scoops be your cherry on top this vacation. Outrageous gourmet shakes are the star of the show here, topped with cupcakes, cookies, doughnuts and more. With a variety of hand dipped ice cream flavors and toppings galore, create your very own frozen masterpiece. There’s something for everyone, including lactose free and vegan options. Speaking of outrageous, treat the whole family to Braxton Beaver’s Shipwreck Sundae complete with 12 scoops, 12 indulgent toppings, cool whip, and of course a cherry on top.

Nonnaroni’s (Opening Memorial Weekend 2023) - Classic pizza at its best, just the way Nonna made it. Use our selection of authentic meats and traditional vegetable toppings to satisfy your pizza cravings. Pair your 14” pizza with salads and dessert for the ultimate family feast. Select a gluten-free option with our delicious cauliflower crust. Order in-person or from your mobile device, we have you covered for lunch, dinner, or late-night.

Snack Shack (Opening Memorial Weekend 2023) - When you’re splashing the day away, the Snack Shack is your go-to place for food and refreshments. If you’re craving burgers, tenders, and fries or simply some popcorn and nachos, we have it. A great place to pick up your refillable souvenir mugs which you can choose for ‘Good All Day or ‘Good All Stay’. Our Valid Fill option gives you the opportunity to enjoy all of your favorite Coca-Cola beverages poolside and throughout the resort. When the sun is blazing, get chilly with slushies and ice cream. Order in person or scan a QR code for mobile ordering while you continue relaxing by the pool or in your cabana.

Retail

Outpost Gift Shop (Opening Mid-March 2023) - The Outpost brings a unique shopping experience with several hands-on activities. Search for treasure at Rowdy Rabbit’s Mining Company, take home a personalized leather bracelet, and visit Beary Bear’s Build-A-Buddy to create a new friend and customize them with clothes and accessories. Our characters invite you to join their adventure with themed costumes, toys, and plushies. Whether you want to be a pirate like Braxton Beaver or a princess like Susie Sue Skunk, let your kids bring their imaginations to life with any of our Forest Friends.

If you’re heading to the pool for the day, we offer cover-ups, pool bags, flip flops, sunscreen, and even goggles for a splashin’ good time. Bring your vacation home with a custom designed Smoky Mountain quilt and our exclusive line of bath products -Smoky Mountain Mist Organics. One-of-a-kind branded souvenirs including t-shirts, mugs, hats, magnets and so much more are all available here at the Outpost. But wait! Don’t forget to fill your candy cup, featuring more than 20 bins overflowing with all your favorite flavors.

Lodging

River Tower (Opening July 2023) - Be immersed in a modern yet rustic space in our new seven-story River Tower, with light and airy touches carrying the mountain breeze inside all 91 rooms. The heart and soul of the Smoky Mountains is truly celebrated, with families in mind from start to finish. Each room will usher in relaxation for the adults and adventure for the kids. Our Forest Friends have brought our two room types to life with ‘kid spaces’ designed with adventure and fun in mind.

Our Cabin Suites offer a special cabin-themed space that takes kids straight into Friendship Forest. The cabin area in each unit has two sets of themed twin bunk beds to accommodate four guests. There is also a king-sized bed in the main sleeping area.

Our Treehouse suites come complete with a treehouse-themed area, so the kids will truly feel like they are a part of the Forest Friend’s stories. The treehouse space in each unit has one set of themed twin bunk beds to accommodate two guests, as well as a king-sized bed in the main sleeping area. Thanks to our Pirate, Braxton Beaver, all River Tower rooms are complete with an in-room scavenger hunt where young adventurers can follow clues to crack a secret code that opens a treasure chest.

Added Value

The new Country Cascades offers endless fun, morning and night, so you won’t even have to leave property to get the full Smoky Mountain experience. And best yet, we have created packages and added amenities to give you the best possible value during your family vacation.

Pass: Add a Buddy, Adventure, or Extreme pass to your stay and enjoy activities, specialty food items, and souvenirs for a packaged value rate. Kids of all ages and adventure levels will be able to find a package that is right for them.

Rapid ReFill: Our Rapid Refill system, an on-property fountain drink package, was created with convenience in mind, with all-day or all-stay cup options available for purchase. Refill stations are located all around the property, so you can enjoy cold beverages whenever your heart desires.

Activities: The entire resort was re-imagined with families in mind, and nothing says family fun like allday activities. Our activity hosts love creating memories with our guests through seasonal crafts, character meet-and-greets, story time, dance parties, and so much more! The majority of our activities are complementary and all of them are packed full of fun.

Scavenger Hunt: The new River Tower Rooms are an experience of their own! All 91 rooms are complete with a fun-filled scavenger hunt. Young adventurers will follow clues throughout the room to crack a secret code that opens an in-room treasure chest. The Country Cascades vacation adventure is never-ending.

For more information, visit CountryCascades.com.

Media Contacts:

Pete Smith: Director of Sales & Marketing, pete.smith@smrhotels.com

Grace Elliott: Social Media & Brand Specialist, grace.elliott@smrhotels.com

Country Cascades Waterpark Resort Announces Major Milestone in $14 Million Indoor Waterpark Addition

PIGEON FORGE, Tenn. (April 23, 2024) – Pigeon Forge’s largest waterpark resort has achieved a major developmental milestone on Braxton Beaver’s Shipwreck Bay, with the installation of the first section of their iconic Tidal Wave Roof, engineered and manufactured by Novum, Inc. The section installed today covers nearly 8,000 sq.ft. and required a crane, provided by ALL Family of Companies, with a hoist capacity of a million pounds. Over the next few days additional sections will be hoisted into place to create the perfect environment where it is always sunny and 70. The project’s General Contractor is Rouse Construction out of Farragut, Tennessee.

Scheduled to open in early 2025, Braxton Beaver’s Shipwreck Bay will offer a fully immersive waterpark experience, designed and themed by Country Cascades Waterpark Resort’s very own Forest Friends. Braxton’s newly discovered shipwreck will be at the heart of the water wonderland, featuring a zero-entry splash pad play structure, four thrilling slides, and an array of interactive elements. Fracilla Fox is adding her own waterslide fun, with Fracilla Fox’s Lasso Looper and Fracilla Fox’s Swirl & Twirl. Bayside Lagoon, an activity pool, will ensure hours of adventure with basketball, swimming, and games with the Country Cascades activity team. Meanwhile, parents who are looking to unwind can enjoy an oasis of relaxation at the warming spa.

Braxton Beaver’s Shipwreck Bay follows the successful $26 Million reimagining of Country Cascades Waterpark Resort, completed in summer 2023. Guests can now savor five dining experiences, hangout with the dynamic Forest Friends, compete in DuckPin Bowling, VR, and much more at the thrilling arcade, and enjoy a variety of complementary activities, including nightly storytime and dance parties.

For more information, visit CountryCascades.com.

Media Contacts:

Pete Smith: Director of Sales & Marketing, pete.smith@smrhotels.com

Grace Elliott: Marketing Strategist, grace.elliott@smrhotels.com

Media Assets

Country Cascades Waterpark Resort Announces $30 Million Expansion

Country Cascades Waterpark Resort expansion adds 91-room River Tower, dining options, and a family entertainment center amid a modern-mountain design.

Pigeon Forge, Tennessee – June 7, 2022 – Country Cascades Waterpark Resort (204 Sharon Dr.), one of Pigeon Forge’s premier waterpark resorts, broke ground today on a $30 million expansion. Guests will soon enjoy 91 new guest rooms, a grand lobby, more eats and treats, as well as a diverse offering of activities and entertainment.

The new seven-story River Tower features 91 modern mountain-themed rooms, each designed for families and to accommodate up to six guests. Nature comes to life as the heart of the Smoky Mountains is celebrated throughout the various features of the River Tower guest rooms. Light and airy touches will carry the mountain breeze inside each room, immersing guests in a mountain setting. Meanwhile, room accommodations will surround guests in modern, creature comforts. Adults will enjoy the rustic-yet-refined space, but River Tower rooms are really all about the kids. Each room has a dedicated “kids space,” designed for more than just sleeping, thanks to the in-room scavenger hunt. Young adventurers can follow clues to crack a secret code that opens an in-room treasure chest.

The focal point of the transformed Country Cascades Waterpark Resort will be its grand lobby where a soaring natural stone hearth will greet resort guests. Lobby design elements include stone and massive wooden beams, echoing the modern mountain design theme. Designed with families in mind, the resort property reveals several spots for gathering and spending time together.

While the Country Cascades Waterpark Resort expansion focuses on the family-centered guest rooms and built-in activities, the project will reimagine the existing resort campus. Families will gather for memory-filled moments at nightly pajama dance parties, story times, and arts and crafts activities. The outdoor waterpark will get a fresh new look that is ready for fun. These amenities are free for resort guests. The resort’s new family entertainment center offers mini-bowling, rock climbing, a VR Arena, arcade games, and prizes.

Resort dining will feature a reimagined culinary experience, including Country Cascade’s signature breakfast. Lighter fare as well as a variety of hot options are offered at the new grab-n-go market. The expansion brings two new fast-casual options and a new confectionary kitchen for diners. “This $30 Million Dollar project brings together all of the elements of a memory filled vacation whether it is the thrill of rock climbing, excitement of a pajama dance party, or the delight of sharing ice cream together,” said Kay CollierPittman, President.

The River Tower expansion increases the Country Cascades Waterpark Resort’s room count to 322 guestrooms with 133 suites in the existing Country Tower and 98 split-room suites at the Summit Tower. This increase adds nearly a third more rooms at the already bustling Country Cascades.

This $30 million investment will create a variety of new hospitality jobs. Country Cascades Waterpark Resort will drive an estimated $1 Million annually in state and local tax revenues. During our 50th Anniversary Celebration we committed to investing $50 Million in our local community over 10 years. This project completes that investment in half of the time. More information about the Country Cascades Waterpark Resort is available here.

About Country Cascades Waterpark Resort A modern waterpark resort in Pigeon Forge, Tennessee, Country Cascades Waterpark Resort offers families the ultimate vacation with waterpark features for all ages and a hearty, all-you-care-to-eat breakfast in Grandma’s Kitchen. Only a block off the action-packed Parkway in Pigeon Forge, resort guests are steps from the excitement of town but can escape to the natural beauty of the Smokies and enjoy Mill Creek conveniently on the property’s campus.

Two Waterpark Resorts Managed by Smoky Mountain Resorts Awarded 2022 Travelers’ Choice Best of the Best Family Hotels by Tripadvisor

Country Cascades Waterpark Resort and The Resort at Governor’s Crossing have been Recognized as Among the Best in the U.S., Thanks to Outstanding Traveler Reviews and Ratings.

Pigeon Forge, TN – May 12, 2022 – Smoky Mountain Resorts announced that two of its Waterpark Resorts had been recognized by Tripadvisor as 2022 Travelers’ Choice Best of the Best award winners for Family Hotels. Country Cascades Waterpark Resort ranked 12 out of 25, the highest in Tennessee, and The Resort at Governor’s Crossing ranked 24 out of 25. In a year of heavy competition and changing traveler priorities, Smoky Mountain Resorts is honored and ecstatic to have 2 Resorts make the prestigious list that includes hotels from New York to California. It’s an honor to have two family hotels that exceeded travelers’ expectations on this list. Based on a full year of Tripadvisor reviews, the Travelers’ Choice Awards honors the absolute best in travel, recognizing the places that delivered the most exceptional experiences. Tripadvisor’s Best of the Best awards recognizes these two properties managed by Smoky Mountain Resorts as being in the top 1% of all United States Family Hotels.

Smoky Mountain Resort’s has been in business for over 50 years and recognizes the importance of providing family-friendly accommodations in the Pigeon Forge and Sevierville destination market.

The Resort at Governor’s Crossing is a repeat winner of best of the best. This is the first time Country Cascades Waterpark Resort has made the Best of the Best list. Smoky Mountain Resorts is grateful for the guests who leave such excellent reviews and the staff who work to ensure top-notch guest experiences. Both Resorts offer Waterpark Amenities, family accommodations, and activities unique to the area.

“This ranking from TripAdvisor is one of the most important benchmarks in the industry because it is solely based off of guest reviews. Without a doubt this is something we have accomplished because of our employees and our shared passion for creating the best possible family vacation in America,” said Kay Collier-Pittman, President Smoky Mountain Resorts.

“Congratulations to the 2022 Tripadvisor Travelers’ Choice Best of the Best Winners,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “The Travelers’ Choice Awards recognize the best in tourism and hospitality, according to those who matter most: your guests. Ranking among the Best of the Best is always tough — but never more so than this year as we emerge from the pandemic. Whether using new technology, implementing safety measures, or hiring outstanding staff, I’m impressed by the steps you've taken to meet travelers' new demands. You've adapted brilliantly in the face of adversity."

About The Resort at Governor’s Crossing A family-oriented Resort in Sevierville, TN The Resort at Governor’s Crossing features 232 Luxury Condominiums, indoor and outdoor waterparks, and a 1 acre park environment. Inspired by the natural beauty of the Smoky Mountains and Hospitality that is true to Appalachia, The Resort takes family vacation to the next level with seasonal festivals and a robust activity program for families. The Resort has been recognized time and time again for exceptional service and incredible guest experiences. The Resort at Governor’s Crossing is open year-round with an outdoor waterpark that operates seasonally.

About Country Cascades Waterpark Resort A modern waterpark resort in Pigeon Forge, TN, Country Cascades Waterpark Resort offers families the ultimate vacation with waterpark features for all ages and a hearty, all you care to eat breakfast in Grandma’s Kitchen. Only a block off the action-packed Parkway in Pigeon Forge guests are steps from the excitement of town but can escape to the natural beauty of the smokies and enjoy Mill Creek conveniently on our campus.

About Tripadvisor Tripadvisor, the world's largest travel guidance platform*, helps hundreds of millions of people each month** become better travelers, from planning to booking to taking a trip. Travelers across the globe use the Tripadvisor site and app to discover where to stay, what to do, and where to eat based on guidance from those who have been there before. With over 988 million reviews and opinions from nearly 8 million businesses, travelers turn to Tripadvisor to find deals on accommodations, book experiences, reserve tables at delicious restaurants and discover great places nearby. As a travel guide company available in 43 markets and 22 languages, Tripadvisor makes planning easy no matter the trip type. The subsidiaries of Tripadvisor, Inc. (NASDAQ: TRIP) own and operate a portfolio of travel media brands and businesses, operating under various websites and apps, including the following websites: www.bokun.io, www.cruisecritic.com, www.flipkey.com, www.thefork.com, www.helloreco.com, www.holidaylettings.co.uk, www.housetrip.com, www.jetsetter.com, www.niumba.com, www.seatguru.com, www.singleplatform.com, www.vacationhomerentals.com, and www.viator.com. * Source: SimilarWeb, unique users de-duplicated monthly, September 2021 ** Source: Tripadvisor internal log files