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Booking Information

Cancellation Policy:
We understand that sometimes plans change. For reservations cancelled more than 72 hours prior to arrival date a $10.00 Cancellation Fee will apply. For a cancellation between 72 and 24 hours prior to arrival, a cancellation fee of 50% of the first night's charges will be collected. For reservations cancelled on the day of arrival (and "no show" reservations) a Cancellation Fee equal to 100% of the first night's charges will apply. Rather than cancel your reservation, upon your request Smoky Mountain Resorts can hold your deposit for up to one year for application toward a future reservation. This cancellation policy does not apply to 'Group Reservations' - please refer to the group contract.
Modification Policy:
Please note that a change in the length or dates of your reservation may result in additional fees.
Arrival/Departure:
Check-in begins at 4:00 pm. Check-out ends at 10:00 am.
Smoking Policy:
Country Cascades Waterpark Resort is a smoke and vape free environment.
Parking:
In order to ensure a great experience for all guests, Country Cascades limits parking to one vehicle per room. Trailers, RVs, and campers are not permitted.